Exchange Policy

🔄 Exchange Policy

We offer a 3-day exchange window from the date of delivery.
To be eligible:

  • Product must be unused, in original packaging, and with proof of purchase.
  • Perfumes are non-returnable, but we offer a one-time exchange (₹150 shipping cost to be borne by the buyer).
  • If packaging is damaged or product is used, additional exchange charges may apply.

To request exchange:
📱 WhatsApp us at +91 9082726240 within 3 days of delivery.

🚫 Cancellation Policy

  • No cancellation allowed once the order is placed (COD & prepaid).
  • For prepaid orders, a gift card may be issued instead.

🔁 Replacement Policy

  • Replacements are only accepted for damaged, defective, or incomplete items.
  • Inform us within 24 hours of delivery with photos & unboxing video via WhatsApp.
  • Without an unboxing video, replacements will not be accepted.

📦 Return Address & Support

To initiate any request, contact us on WhatsApp or email at chaudhariharish43@gmail.com.
Shipping address will be shared over WhatsApp after confirmation.